X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 customer relationship management review for transportation and warehousing

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

Evaluate Now

Documents related to » customer relationship management review for transportation and warehousing

Supply Chain Management Audio Conference Transcript


This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS, to conduct a live real time evaluation and selection. It then reviewed the critical differentiating supply chain management criteria, as well as detailed comparisons of i2 Technologies, Manugistics, Aspen Technology, Logility, and Adexa.

customer relationship management review for transportation and warehousing  supply chain management, and customer relationship management. Because so many vendors offer e-procurement capabilities, it is becoming increasingly important for them to distinguish their portals from competitors. We believe that supply chain management vendors are uniquely capable of doing this by providing value-added services that relate to procurement in fundamental ways. i2 Technologies is an excellent example of a supply chain management vendor that is successfully bringing its domain expertise in Read More

Linking Planning and Execution Systems for Retailers’ Nirvana--Improved Visibility and Fulfillment


Linking an APS to an ERP system, although simple in principle and worth the trouble, is nonetheless a major integration project.

customer relationship management review for transportation and warehousing  are also backing their customer relationship management (CRM) systems with SCM solutions that satisfy demanding consumers, wherever and however they shop. Multichannel customers typically make more and larger purchases than single-channel shoppers. Often, these customers are more profitable for retailers as well, but, to make things more difficult, they will not be told where or how to buy. Consequently, retailers need to make sure their multiple channels (both the click and brick and mortar variation Read More

Streamlining for Success: The Lean Supply Chain


When flexibility and speed are requisites for success, it’s the lean organization that leads the race. World-class manufacturing organizations know the value of focusing on the lean fundamentals: eliminating waste, simplifying processes, and continuously improving. By pursuing lean strategies—optimizing inventory and streamlining manufacturing processes—they can reduce inefficiencies and costs in their production processes, and improve customer responsiveness.

customer relationship management review for transportation and warehousing  results in something the customer would pay for. Non-Value Adding Activity: Those activities that, in the eyes of the end customer, do not make a product more valuable and are not necessary, even under present circumstances. These activities are clearly Waste and should therefore be the target of immediate or short-term removal. Necessary Non-Value Adding Activity: Those activities that, in the eyes of the end customer, do not make a product more valuable, but are necessary unless the existing supply pr Read More

SaaS Buyer's Guide for Wholesale and Distribution


SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as fit, return on investment, and risk. Learn how SaaS works, who the major vendors are, how SaaS can help your business grow, and how to find the SaaS solution that’s right for you. It’s all in this comprehensive SaaS Buyer’s Guide for Wholesale and Distribution from TEC and SupplyChainBrain.

customer relationship management review for transportation and warehousing  management, inventory control, and customer relationship management (CRM) functions. During volatile economic circumstances, however, organizations within the W&D industry are also seeking ways to lower their technological overhead. Recently, this shift has taken the form of moving away from traditional delivery methods (i.e., on-premise systems) toward software-as-a-service (SaaS) or on-demand applications. Indeed, according to Forrester research from 2009 , SaaS adoption rates have increased 21 percent Read More

Finding Opportunity in Rising Fuel Costs: Strategies for Industrial Equipment Companies


The rising price of fuel has set in motion a series of more profound changes for both consumers and industry. But those companies that take comfort from the recent easing of fuel prices and whose management actions go no further than attempts to mitigate the immediate impact of fuel price increases will end up at a serious disadvantage in the market. Find out how your company can find opportunity in changing fuel markets.

customer relationship management review for transportation and warehousing  solutions support accounting, operations, customer relationship management, human resources, time tracking, merchant services, and the specialized needs of the construction, distribution, healthcare, manufacturing, nonprofit, and real estate industries. Sage North America employs more than 4,100 people and supports nearly 3.1 million small and medium-size business customers. The Sage Group plc, formed in 1981, was floated on the London Stock Exchange in 1989 and now employs 13,400 people and supports 6.1 Read More

Providing the Total Customer Experience with IBM Predictive Customer Intelligence




customer relationship management review for transportation and warehousing  the Total Customer Experience with IBM Predictive Customer Intelligence Read More

IFS Applications (version 7.5) for ERP for the Mining Industry Certification Report


IFS Applications (version 7.5) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

customer relationship management review for transportation and warehousing  erp for mining,mining erp,erp software,erp software comparison,erp software vendors,erp system software,cloud erp software,erp software systems,erp software list,erp software company,what is erp software,erp software solution,erp software application,erp accounting software,erp software packages Read More

Dynacom ERP (v. 11.3) for ERP for SMB Certification Report


Dynacom Enterprise is now TEC Certified for online evaluation of enterprise resource planning (ERP) for small to medium business (SMB) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

customer relationship management review for transportation and warehousing  erp,erp for smb,smb,what is erp,erp systems,erp software,enterprise resource planning,small business erp software,erp for small business,erp implementation,systems erp,erp small business,small business erp,erp wiki,erp softwares Read More

Transportation Management System


Manhattan Associates' Transportation Management solutions provide users with the ability to automate a transportation network—whether inbound or outbound, or private fleet or common carrier. Transportation Management solutions integrate transportation procurement, planning, and execution. Transportation Management solutions include transportation procurement, transportation planning and execution, fleet management, carrier management, audit, payment, and claims.  

customer relationship management review for transportation and warehousing  transport logistics,software for transportation,rfid transportation,transportation software solutions,transport software,logistics and supply chain,logistics planning software,trucking software,trucking dispatch software,logistics software,trucking logistics Read More

GLOVIA G2 for ERP for Discrete Manufacturing Certification Report (2014)


GLOVIA G2 by Glovia International is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the Enterprise Resource Planning Evaluation Center. Built on a lean philosophy of business, it's a convincingly strong and viable ERP solution that provides significant value to its customers. Download the report for product analysis and in-depth analyst commentary.

customer relationship management review for transportation and warehousing  significant value to its customers. Download the report for product analysis and in-depth analyst commentary. Read More

Infor VISUAL for ETO Manufacturing Scores Maximum for Quality Management [Infographic]


Check out this infographic to see how Infor VISUAL stacks up against other enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing.

customer relationship management review for transportation and warehousing  products based on their customers’ unique engineering designs. This infographic gives you a snapshot of how Infor VISUAL compares with other ETO ERP solutions   A full product review report  of Infor VISUAL is now available. For a more in-depth functional analysis, you can compare Infor VISUAL with other leading ERP solutions in the ERP Evaluation Center. Read More

Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX: ERP for Fashion Certification Report 2011


Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX is now TEC Certified for online evaluation of enterprise resource planning (ERP) for fashion packages in TEC's ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

customer relationship management review for transportation and warehousing  sunrise technologies'' apparel & footwear template for microsoft dynamics ax,erp for fashion certification report,erp and erp,erp erp,erp,7 microsoft,what is the erp system,erp system,solution erp,erp solutions,solutions erp,erp systems,ax 2009,ax microsoft,microsoft ax Read More

IFS Applications (v. 7.5) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report


IFS Applications (v. 7.5) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

customer relationship management review for transportation and warehousing  engineer to order,erp solution,engineer to order software,engineer to order erp,erp solution providers,erp software solution,best erp solution,erp solution provider,what is erp solution,erp solution software,solution erp,what is an erp solution,engineer to order process,erp definition and solution,engineer to order manufacturing Read More

Vitria OI 4: Data for Today and for the Future


Vitria is a long-time player in the provisioning of software solutions for analyzing information in real time. Founded in 1994 by two entrepreneurs—Drs. JoMei Chang and Dale Skeen, Vitria’s current chief executive officer (CEO) and chief technology officer (CTO), respectively, Vitria has evolved its operational intelligence and business process management (BPM) applications into mature and stable

customer relationship management review for transportation and warehousing  others—needs to help its customers make the necessary adaptations to their infrastructures; instill an organizational mindset for dealing with the new paradigm of working with real-time–based processes; eliminate friction between real-time, near–real-time, and common batch processes; and clearly distinguish the value of all available information assets. Finally, with these advancements to its OI Suite, Vitria aims to align its roadmap strategy with improved access to data, as well as provide core Read More

Applying an Economic Model to IT Management: Operations Management in the Virtual Data Center


Virtualization systems have been replacing traditional, silo-based IT architectures to consolidate resources and workloads, but virtualization requires resource and performance management technologies designed to handle dramatically different, complex behaviors. This white paper describes a supply chain economy approach, which combines monitoring, analytics, and actions to enable proactive virtualization management.

customer relationship management review for transportation and warehousing  virtualization management, virtualization systems, resource and performance management Read More