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Customer Relationship Management: Evolution, Not Revolution
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from

customer relationship management selection for transportation  Revolution Choosing a new customer relationship management (CRM) solution can be onerous for anyone saddled with this task. But the process of choosing a solution doesn't have to be time-consuming and tedious. Nor should it cause major upheaval in an enterprise's operations, creating significant inconvenience for users. The last thing any manager wants is apathy—or even mutiny—from disgruntled employees “forced” to use an application that doesn't suit their needs or that is too complex to be Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer relationship management selection for transportation


Supplier Relationship Management: Benefits and Challenges
Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges by allowing them to restructure

customer relationship management selection for transportation  to the development of customer relationship management (CRM) tools, and back-office support strategies have helped develop enterprise resource planning (ERP). Other examples of integrated applications include electronic data interchange (EDI); manufacturing execution system (MES); computer aided design / computer aided manufacturing (CAD/CAM); Just-in-Time (JIT); vendor managed inventory (VMI); and warehouse management system (WMS). Finally, integrating suppliers' information systems beyond the EDI type Read More...
Supply Chain Management 101
I covered the basics of ERP previously, and thought I'd move on to supply chain management (SCM), which we're also featuring in tomorrow's TEC Newsletter (go to

customer relationship management selection for transportation  the quality of your customer service 3. Decrease stock-outs 4. Reduce your inventory carrying costs 5. Reduce your operating costs—corporate-wide 6. Create supply chain visibility among your trading partners 7. Respond quickly to changing market conditions—and adjust accordingly Want to learn more about SCM applications and how to select the right one for your organization? Visit our SCM Evaluation Center , where you'll get the skinny on demand management, supplier relationship management (SRM), Read More...
The Five Sure-fire Strategies for Gaining Management Approval for WMS Projects
Despite the consensus that warehouse management systems (WMS) offer many benefits, getting approval for a new system is challenging. You need to get key

customer relationship management selection for transportation  maintenance? Ask the ERP customer references how easily they have been able to change the ERP warehouse module over time and whether the actual implementation costs remained in line with original project proposals. Operations will want to know how the functionality set will tie to strategic initiatives in addition to specifics about carrying out daily processes. For example, how improvements in picking will ultimately improve business performance. Much of this information will be gained during the RFP Read More...
Transportation Management and the Adaptive Supply Chain Network
To respond to the demands of today’s highly competitive global environment, traditional linear supply chains are evolving into complex, global ecosystems. These

customer relationship management selection for transportation  below, must be considered. Customer Delivery Requirements Customers place many constraints that must be considered when developing a solid network-routing plan. These include delivery appointments, equipment requirements, managing large orders and small parcels, special equipment such as multicompartment trucks, special handling requirements, and ship-with orders. Product Availability Understanding when and where the product will be available in an inventory-strained environment is one of the most Read More...
Demand Management Demand Solutions for Supply Chain Management Certification Report
The Demand Management product Demand Solutions is now TEC Certified for online evaluation of demand management solutions in the Supply Chain Management (SCM

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Mobile Workforce Management Strategies: The Future of Strategic Mobile Workforce & Expense Management
The by-product of a changing economy, increasingly mobile and remote workforces are fueled by the proliferation of high-speed networks. This white paper

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Facilitating Compliance and Intelligent Information Management with Effective Database Management
Data breach is a very real problem in business today. Every day, organizations store massive amounts of data inside database tables—data ranging from credit

customer relationship management selection for transportation   Read More...
Financial Forecasting: Room for Improvement for People, Process and Technology
Preparing an accurate forecast in this volatile business climate is challenging. Still, it is critical for businesses to be able to predict outcomes for the

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ERP Analytics vs. BI for Manufacturing: Which Is Right for Your Organization?
Organizations are constantly looking for ways to maintain their competitive advantage and increase sales while lowering costs. Analytics helps organizations

customer relationship management selection for transportation  improve revenues, and increase customer satisfaction. Workforce analytics, which help the organization understand workforce trends, measure workforce processes and benchmark results against what is happening in the market, align business activities with the strategic goals of the organization, and measure the success of employee compensation programs. How BI Differs Organizations that want to move beyond the limited scope of ERP analytics and manage performance on an organization-wide level should Read More...
Case Study: More Efficient Hospital Management Systems with Content Management Tools
Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital

customer relationship management selection for transportation   Read More...
Oracle JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP

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Charting a Better Course for Your Business: Eight Rules for Investing in a New Accounting System
A good financial and accounting system should propel your business forward. It should give you the specific insights you need to spot the storms ahead, help you

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SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report
SmartOrg Portfolio Navigator is TEC Certified for online evaluation of product development and portfolio management (PD&PM) solutions in the Product Lifecycle

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