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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer relationship management selections for transportation and


Bluebee ERP v.4b.08 for Discrete Manufacturing and Distribution Certification Report
Companies performing a software evaluation and comparison want assurance that the products they’re evaluating do what the vendors say they do. Solutions

customer relationship management selections for transportation and  be hosted if the customer requests it. Different types of databases can be used: Oracle, SQL Server, and Progress. Information retrieval: The search and sort function is easy to use and applies to most of the fields in the majority of the screens (for instance, by typing the first letters of a vendor code or city, users can limit the selection to the requested entries). Criteria used for search and sort can be customized (e.g., the number of records per page, default criteria, and the option to reset the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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IFS: Of Vertical Focus, and Customers’ Agility and Choice




customer relationship management selections for transportation and  followed by apps for Customer Relationship Management (CRM) and Time Reporting. In addition to the early adopter program with our TouchApps there are our collaborative learning and unified communications projects, such as IFS Talk (code named Board ). These are now finished projects for IFS Labs and we plan to begin rolling them out with the release of IFS Applications 8 next year, or in subsequent service packs. PJ : How are your major system integrator (SI), independent software vendor (ISV), resellers, Read More

The Advanced Sourcing and Negotiation Benchmark Report


The wave of e-sourcing that began a decade ago resembled a “crash diet:” it had an immediate and noticeable effect on enterprises. Today’s challenge is to develop new programs that can sustain the benefits of e-sourcing and “keep the weight off.” Find out how employing advanced sourcing strategies can help you positively impact product development cycles, build stronger supplier relationships, and make better decisions.

customer relationship management selections for transportation and  the highest level of customer service and support. For additional information on SAP: 3999 West Chester Pike, Newtown Square, PA 19073 1-610-661-1000 www.sap.com Verticalnet is a leader in end-to-end Supply Management solutions available On Demand. With the Verticalnet XE Supply Management suite, large enterprises and mid market customers can now have powerful On Demand access to the complete supply management process from spend analysis to sourcing, sourcing to contract and procurement with a comprehensi Read More

Recent Developments in One Price Management Provider's Business


A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more awareness and depending on organizational change. While Zilliant appears to be the early market leader, its long-term success depends on several factors.

customer relationship management selections for transportation and  resource planning (ERP) and customer relationship management (CRM) vendors. The component extracts transaction, product, and customer data from the order management application; uses the data to produce optimized price recommendations; and then feeds pricing rules and conditions back into the application in the native format of its pricing engine. Price Integration Framework supports SAP 's Java Connector ( SAP JCo ) to connect directly to pricing-related remote functional call (RFC) and business applicat Read More

Supply Chain Management Audio Conference Transcript


This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS, to conduct a live real time evaluation and selection. It then reviewed the critical differentiating supply chain management criteria, as well as detailed comparisons of i2 Technologies, Manugistics, Aspen Technology, Logility, and Adexa.

customer relationship management selections for transportation and  supply chain management, and customer relationship management. Because so many vendors offer e-procurement capabilities, it is becoming increasingly important for them to distinguish their portals from competitors. We believe that supply chain management vendors are uniquely capable of doing this by providing value-added services that relate to procurement in fundamental ways. i2 Technologies is an excellent example of a supply chain management vendor that is successfully bringing its domain expertise in Read More

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis


A strong brand can help achieve price premiums, retain customers, and attract top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among them.

customer relationship management selections for transportation and  achieve price premiums, retain customers, and attract top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among them. Read More

Discovering and Creating Value in Procurement through Continuous Assessment and Innovation


Improvement is not simply an idea: it is a process. And processes without frameworks are recipes for underachievement, or worse, chaos. For this reason, value leakages in procurement functions must be resolved in a systematic, progressive, incremental, and formalized manner.

customer relationship management selections for transportation and  analysis; and improvement of customer satisfaction. Even though procurement problem-solving can be undertaken without reference to a standard process or approach, the results obtained can well be haphazard, and the time taken for completion of the entire improvement process will also be significantly higher. By means of a structured framework that is used consistently and iteratively, one can pinpoint the areas of value depletion or value leakages and work towards eliminating them. This approach thus Read More

Ramco Ships Technology And Products. Part Two: User and Vendor Recommendations


When compared to leading vendors, Ramco suffers from size, funding, and market awareness comparisons. However, it appears to be at least equal in functionality (if not even stronger in certain industries of focus), superior in technology and leading in vision. Of course, more than functional capabilities, technology, and vision are needed to succeed in today’s marketplace.

customer relationship management selections for transportation and  of satisfaction in its customer base. From what we have seen, Ramco appears to have very loyal and satisfied customers (see Ramco Systems' Users - Winning Big And Speaking Out In Las Vegas ).Companies including Bemis, Columbia Helicopter, Essex Crane Rental, MJB Woods, Savage Arms , and Silver Spring Gardens cite customer focus, flexibility and commitment to technology as key to their software implementation successes. With over 140 installations in the US nowadays, Ramco Systems is apparently gaining Read More

Thriving and Surviving in a Turbulent World Part Two: Planning and Its Results


This article outlines the planning and results of an adaptive management process for manufacturing executives, who employ demand and supply chain planning technology.

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Best Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment


There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while nothing can be outsourced without some risk, there are a number of steps that can be taken to ensure a successful relationship and minimize the financial risk to the outsourcer. Know what steps your company can take to ensure you get the most out of outsourcing FBAP.

customer relationship management selections for transportation and  Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while nothing can be outsourced without some risk, there are a number of steps that can be taken to ensure a successful relationship and minimize the financial risk to the outsourcer. Know what steps your company can take to ensure you get the most out of outsourcing Read More

Accelerating (and Fast-Starting) the SME Business at Oracle (and SAP) - Part 4


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications to small and medium enterprises (SMEs). The analysis then moved onto the Oracle Accelerate program, which was launched about three years ago to allow partners to sell more of smaller projects in a fixed time and price manner. Oracle

customer relationship management selections for transportation and  ERP functionality, while the  customer relationship management (CRM) ,  product lifecycle management (PLM) , or  business intelligence (BI)  modules had to be implemented in a traditional manner (without best practices). CRM capabilities were added to SAP Business All-in-One in late 2008 and have since been rolled out to over 30 countries across all regions. The CRM best practices are available in 17 languages, and SAP cites over 190 CRM-enabled partners. In early 2008, SAP introduced the SAP Business Read More

Consilium Marine and Safety AB Chooses Aras and Minerva for PLM


Aras, the leading open source product lifecycle management (PLM) software solution provider, announced that Consilium Marine and Safety AB, a supplier of safety, navigation, and environmental solutions, headquartered in Nacka, Sweden, has selected the Aras Innovator PLM solution suite to automate product development processes and improve product planning, compliance, and predictability. Consilium

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Hub and Spoke Integration SAP and Microsoft Dynamics NAV


The hub and spoke concept refers to a parent or holding company that uses one business software system (the hub), which is integrated with the systems used by its individual subsidiaries or divisions (the spokes). We look at the hub and spoke concept with SAP R/3 at the hub, and Microsoft Dynamics NAV at the spokes.

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The Challenges of Defining and Managing Governance, Risk Management, and Compliance


A broader, more structured approach is needed to effectively manage governance, risk management, and compliance (GRC). Enterprises will then be better able to guide their people, standardize their processes, and unify technology to embed GRC at all organizational levels.

customer relationship management selections for transportation and  compliance,cost of noncompliance,GRC,governance,risk management,and compliance,enterprise applications systems,ERP,enterprise resource planning,organizational fragmentation,information technology,IT,risk profile,central repository,segregation-of-duties Read More

Manage Enterprise Change and Compliance with Configuresoft ECM and Microsoft SC2007


Today’s complex enterprise networks present unique challenges to those whose task it is to manage and secure them. Existing security measures that worked yesterday may not be sufficient tomorrow. But by combining Configuresoft’s Enterprise Configuration Manager (ECM) with Microsoft’s System Center 2007, businesses can secure their data, protect their bottom lines from costly downtime, and meet regulatory standards.

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