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The Return of Supplier Relationship Management
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier relationship management systems

implementations of customer relationship management for transportation  spend. Stories of failed implementations and misconceptions of what the software system promised rapidly brought the development of this next generation business tool to a near complete halt. Several years later, SRM systems are now reemerging as the next big promise. Several of the benefits that an SRM system can deliver, such as management of globalization, adoption of mandated standards, inventory visibility, methods of managing stabilizations of technologies, and dealing with supplier auditing Read More
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » implementations of customer relationship management for transportation


Recent Developments in One Price Management Provider's Business
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more awareness and depending on

implementations of customer relationship management for transportation  direct role in project implementations. By focusing on both short- and long-term value drivers, these experts aim at helping companies achieve their strategic pricing goals. These drivers are capable of (a) customizing the solution to solve customers' unique business challenges; (b) ensuring user adoption through change management; (c) incorporating long-term pricing improvement strategy; and (d) reducing costs and risk by planning out the entire solution road map. The ZSG team is a direct extension of Read More
Enterprise Resources Planning (ERP) Market - Dismal 1999, the New Millennium to bring Relief (for Some)
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued in full force throughout 1999

implementations of customer relationship management for transportation  and international presence, fast implementations and low total cost of ownership (TCO), cross-platform product. Challenges: Dire financial situation, BPCS 6.0 quality and performance glitches, installed-base dissatisfaction due to migration glitches, lack of own expanded ERP modules. For more details, see TEC's note on SSA: SSA: Evolving Into Systems Integrator To Survive November 1st, 1999. Marcam Solutions continued to struggle in the 1st half of 1999 until being acquired by Wonderware, the factory Read More
EAM versus CMMS: What's Right for Your Company? Part Three: Analysis of IFS and Intentia
Having traditionally done implementations via their product delivery organization, IFS and Intentia also have long exhibited a focus on product quality and

implementations of customer relationship management for transportation  confidence in their successful implementations and subsequent after-sales life cycle and upgrades. While with the exception of some regional pockets, many may not have necessarily heard of Intentia's or IFS's good reputations outside Europe. Nonetheless the vendors have impressive backgrounds. Founded in 1984 and now Scandinavia's largest software company, Intentia is established in some forty countries with nearly 3,000 employees and 3,500 customers worldwide. Intentia's annual net revenues for 2003 Read More
EXE and i2 Advance Relationship
Some speculate that the recent agreement is a prelude to merger. Synergies undoubtedly exist.

implementations of customer relationship management for transportation  interface can speed joint implementations and save clients money. Of course, the savings in integration resources may not bode well for consulting partners like Andersen Consulting and PricewaterhouseCoopers, but projects usually entail more than enough complexity to go around. User Recommendations Users with dynamic inventories who need to improve accuracy in order commit dates will benefit from a joint i2-EXE solution, with or without a standard interface. Without a real-time link between the warehouse Read More
Transportation and Warehousing
The transportation industry moves goods in a number of ways: via land, ocean, or air. As the product is moved from location to final destination, successful

implementations of customer relationship management for transportation  and Warehousing The transportation industry moves goods in a number of ways: via land, ocean, or air. As the product is moved from location to final destination, successful delivery operations are vital for an organization’s financial bottom line. The link between the organization’s warehouse and its transportation operations need to be well coordinated for efficient product movement. Processes in the transportation industry must accurately reflect the scope of its customers’ needs and Read More
Case Study: More Efficient Hospital Management Systems with Content Management Tools
Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital

implementations of customer relationship management for transportation  Study: More Efficient Hospital Management Systems with Content Management Tools Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency. Read More
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

implementations of customer relationship management for transportation  Relationship Management (CRM) When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and Read More
Logility Voyager Solutions for Supply Chain Management (SCM) Certification Report
Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation

implementations of customer relationship management for transportation  Voyager Solutions for Supply Chain Management (SCM) Certification Report Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More
Oracle JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP

implementations of customer relationship management for transportation  JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product Read More
The Value of Measuring End-User Experience from a Global Point of Presence
As businesses expand to different geographies and markets, they develop new types of online tools and services to ensure growth. As end users interacts with

implementations of customer relationship management for transportation  Value of Measuring End-User Experience from a Global Point of Presence As businesses expand to different geographies and markets, they develop new types of online tools and services to ensure growth. As end users interacts with these tools, it becomes critical to gain insight into the end-user experience. This white paper discusses the need to measure end-user experience from a global perspective and also how Site24x7 can help organizations achieve optimal level of quality end-user experience. Read More
Commsoft Technologies Fidelio (v.6) for ERP for Distribution Certification Report
The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP

implementations of customer relationship management for transportation  Technologies Fidelio (v.6) for ERP for Distribution Certification Report The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More
Value Cycle Management: A Non-Linear Approach to Supply Chain Management
Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain

implementations of customer relationship management for transportation  Cycle Management: A Non-Linear Approach to Supply Chain Management Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more Read More
AIM Vision for Microsoft Dynamics GP: ERP for Discrete Manufacturing Certification Report
The AIM Computer Solutions product AIM Vision for Microsoft Dynamics GP is now TEC Certified for online evaluation of enterprise resource planning (ERP

implementations of customer relationship management for transportation  Vision for Microsoft Dynamics GP: ERP for Discrete Manufacturing Certification Report The AIM Computer Solutions product AIM Vision for Microsoft Dynamics GP is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product Read More
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

implementations of customer relationship management for transportation  Adaptive BPM Suite 8.3 for Business Process Management Certification Report Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More

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